September 20, 2019
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Muleshoe Area Medical Center

(This is a series of question and answer segments for public information. The information is provided by the Muleshoe Area Medical Center Board of Directors)

ABOUT MAMC

Muleshoe Area Medical Center has been a part of Muleshoe,
Bailey County and the South Plains Region for over 70 years.
Designated a Critical Access Hospital, MAMC offers community
residents a wide range of services including:
n 25 Inpatient Beds that may also be used as Swing Beds
n TeleDoc Services
n Imaging Services—X-Ray, CT Scanning, Bone Density, Ultrasound and MRI
n Laboratory Services
n Physical Therapy
n Respitory Therapy
n Experienced, Caring Staff Focused on Quality
Physician and Mid-Level Provider Care

How many individuals are employed by the Muleshoe Area Medical Center?
Muleshoe Area Medical Center currently has 95 employees. The hospital district is the second largest employer in Muleshoe. Which means that 95 households and its members are supported by this institution.
How many providers are there at Muleshoe Area Medical Center?
We have 2 Medical doctors and 4 mid-level providers
n Dr. Bruce Purdy, M.D.
n Dr. Kenneth Burk, D.O.
n Keith Covey, FNP
n Kristen Neely, FNP
n Hailey Quick, FNP
n Suzanne Bunker, PA

Muleshoe Area Medical Center is considered a critical access hospital. What does this mean?
“Critical Access Hospital” is a designation given to eligible rural hospitals by the Centers for Medicare and Medicaid Services. Congress created the Critical Access Hospital (CAH) designation through the Balanced Budget Act of 1997 in response to a string of rural hospital closures during the 1980’s and early 1990’s. The CAH designation is designed to reduce the financial vulnerability of rural hospitals and improve access to healthcare by keeping essential services in rural communities.
Eligible hospitals must meet the following conditions to obtain CAH designation:
n Have 25 or fewer acute care inpatient beds
n Be located more than 35 miles from another hospital
n Maintain an annual average length of stay of 96 hours or less for acute care patients
n Provide 24/7 emergency care services

How many patients are seen on a monthly basis in the ER?
An average of 253 patients are seen in the Emergency Room on a monthly basis.

How many patients are seen at the Medical Center’s Clinics on a monthly basis?
An average of 701 patients are seen in the clinics monthly.

Must I have an appointment or do the clinics accept “walk-ins”?
The clinics do accept walk-ins.

What is the average number of patients per month admitted to Muleshoe Area Medical Center?
We average admitting 29 patients per month.

What is the annual number of patients transported by Bailey County Ambulance service?
In 2018 the Bailey County Ambulance Service transported 841 patients to MAMC with 273 patients being transferred to major medical facilities.

How often does the flight for life AreoCare transport someone?
We had 89 air transfers in 2018 for an average of 7 per month.

Why are patients transferred out?
On arrival at the emergency room a patient is evaluated by a provider, testing is done, then the decision is made by the provider if the patient can be taken care of locally or needs to be transferred to a larger medical facility.

What is Swing Bed?

SWING BED PROGRAM
Muleshoe area residents discharged from a hospital who still need additional care can recover at Muleshoe Area Medical Center (MAMC).
Guidelines established by Medicare require that patients be discharged from acute care when they no longer meet certain criteria. However, many of our older residents often need additional time to heal and gain to full strength before returning home following pneumonia, a heart attack, congestive heart failure, hip or knee replacements or other acute inpatient stay through admission to our Swing Bed Program. Swing bed patients stay in the same rooms as acute care patients; it is only their admission status that changes. MAMC providers and hospital staff work closely with patients and family to provide the medical and rehabilitation services needed to allow patients to return home as soon as possible.
This short-term, extended-care program also offers patients end-of-life care as alternative to hospice care. To see if you or your loved one qualify for the swing bed pro-gram at MAMC, 806/272-4524.
Accessible health services are also of particular concern to the senior residents of Bailey and Parmer counties who are the heaviest users of health care services, but may have problems with mobility and/or transportation. Availability of MAMC, Muleshoe Family Medicine Clinic and Medical Clinic of Muleshoe improves community access to timely emergency care as well as more routine hospital and physician services.
The Swing Bed Program has been very successful for MAMC. We feel this is due to the quality of care and convenience of the program. Offering this to our area residents saves family members time and money on travel and food and the patient has the opportunity to recover in their hometown community.

What is the importance of a rural hospital to a small town?
After having reviewed the number of patients that are treated at Muleshoe area Medical Center we realize the importance of this facility to our community. Therefore, it is the goal of this hospital board to put in place plans that will help assure that this community can continue to receive medical care here in the future, just as we have in the past.
I would like to take this opportunity to thank those that diligently work to provide our community with a successful hospital.
n Physicians
n Technicians
n Nurses
n Business Office
n Food Service
n Housekeeping
n Maintenance

Rhea Gonzales

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